10 realistic business use cases for ChatGPT – TechTarget

ChatGPT, an advanced language model developed by OpenAI, has gained significant attention for its ability to generate human-like text responses. While it has primarily been used for conversational purposes, there are several realistic business use cases where ChatGPT can be leveraged effectively. Here are ten such use cases:

1. Customer Support: ChatGPT can be employed to handle customer queries and provide instant support, reducing the need for human intervention and improving response times.

2. Lead Generation: By engaging with potential customers through chatbots powered by ChatGPT, businesses can gather valuable information and generate leads more efficiently.

3. Content Creation: ChatGPT can assist content creators by generating ideas, suggesting improvements, or even drafting initial versions of articles, blog posts, or social media updates.

4. Market Research: Businesses can utilize ChatGPT to conduct surveys, gather feedback, and analyze customer preferences, enabling them to make data-driven decisions.

5. Virtual Assistants: ChatGPT can be

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